Can I pack the items myself?
No. We do not move pre-packed items because if any damage occurs during your belonging it will debar you from our transit protection. The best option for you is to leave the packing and move on to us if you want to sit back, panic-free during the whole moving journey.
Can I alter my booking?
It is a little difficult to edit the booking details, but not impossible. Call us at +64 9889 6066 and we will see what we can do for you. Remember if you want to add certain items or pick up locations, this will not be free of cost. You will be charged for the additional cost. If you want to add an item last minute and our man doesn’t have more space in the van or truck, you have to book an additional service to get it relocated.
How can I contact my driver?
We will message you the details of the driver so that you can keep the track of your belongings. In any case, if the driver isn’t able to answer your call contact us on +64 9889 6066
What items can you deliver?
Except for hazardous items, paints, oils, easily perishable, greasy items, flammables, live plants, dangerous oil, and sprays, we can deliver everything which does not crate problem while moving your belongings safely. From moving art and antiques to your giant furniture like wardrobes, bed, bathtub, etc. we move everything.
Do you dismantle the furniture before moving?
It depends upon the type of furniture, but we usually always dismantle the oversized and heavy furniture like the Pool table, piano, bed, etc. Our moving team is proficient, skilled, and experienced in dismantling and reassembling the furniture.
Can your man do the packing?
Each moving team member is well skilled and trained in every aspect of a removal service. They all are professional packers and movers.